Snow Removal by Bill Paloutzian


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SNOW REMOVAL SERVICE INFORMATION
2011 - 2012

Click here to download the 2011-2012 service letter (PDF) and new customer form.

The following information is offered to clarify how our services are provided and to clear up any questions you might have.

  • Whenever a snowfall occurs that in my opinion justifies charging you for clearing your driveway will be addressed. There will be times that insignificant snowfalls will not be automatically addressed. The cost is dependent on a number of factors—size of your driveway, amount of snowfall, type of snowfall, individual snow removal needs, etc. I will be happy to give you an estimate of the seasonal cost. My annual rate estimates are based on clearing your driveway. If you shovel your deck into the driveway or if your roof sheds onto your driveway, I will clear it as time allows but there may be an additional charge. It may be determined that service in some of the lower subdivisions; i.e. Appleridge & Ridgetop, is not warranted. If this appears to be the case upon your arrival and you wish service, we will be glad to provide it; however, the charges may be somewhat higher because it requires a special trip to clear one driveway.
  • We remind you that our service is offered as clearing of driveways “within 48 hours after it has quit snowing.”
  • During storms (especially heavy storms) only minimum work will be done in your driveway to insure off-street parking and (if applicable) access to your garage. Clean-up and widening (if deemed necessary) will be done after it has ceased snowing.
  • While we understand that you will have vehicles parked in your driveway, this does hamper snow removal efforts. Generally speaking, clearing from the road up to your vehicles constitutes a “clearing.” The rest of your driveway will be cleared only as time allows or after the vehicles have been removed and we are cleaning up our driveways. Also, the more you drive on the snow in your driveway the more difficult it is to clear. Pack build-up will be removed at your request or at my discretion, and additional charges may apply.
  • • Because of the magnitude of storms that we might experience, it has become IMPERATIVE that you advise me of your occupancy if we have had inclement weather within a day or so of your arrival (or if you are here during a snow storm). Many of you are very consistent about advising of your occupancy and this is extremely helpful. This is the ONLY way I can provide priority service to those of you who are occupying your homes. I can be reached via the following:
    E-mail: Snow@ShaverLakeSnowRemoval.com (this means of communication should only occur in advance of a pending storm, since during the storm I am out plowing snow and might not receive your e-mail in a timely fashion).
    Cell Phone: (559)-908-3468
  • As much as possible we try and coordinate our residential snow removal with the main road plowing crews, thereby addressing your driveway AFTER the berm has been created. However, this is sometimes impossible. The situation often occurs wherein your driveway has been cleared and a berm is subsequently put in front of it by the road plow. If we are in the subdivision and you request that it be removed we will be glad to do this at no additional charge. However, if we are not in your subdivision and you request this service, there may be an additional charge. Also, occasionally at the end of a storm a “dusting” will occur. This is 1 to 2 inches of snow on otherwise cleared driveways. If you call us to clear this dusting and we are in the area, we will be glad to do this for you. However, if we are not in your area and we are required to make a special trip to provide this service, you may be charged.
  • Chain marks may occur in your driveway as a result of service. We cannot be responsible for superficial chain marks resulting from normal snow removal operations. Chain marks are more apparent on new driveways and driveways that have recently been seal-coated.
  • Our job is to provide you with the most exceptional service possible. If we can do anything to enhance the quality of our service to meet your specific needs, please feel free to contact us.